The Social Security Administration (SSA) is tightening its identity-proofing measures as a means to combat fraudulent claims. Starting March 31st, the SSA will mandate that recipients and applicants visit agency field offices for in-person identity checks.

The Shift Towards In-Person Verification

Previously, individuals could verify their identity over the phone, but this option will no longer be available. Those unable to confirm their identity online through the SSA’s “my Social Security” service will be required to visit a field office. This is particularly pertinent for individuals making direct deposit changes.

• This initiative coincides with the closure of several Social Security offices nationwide, raising concerns about accessibility to these services.
• As part of the changes, the SSA also plans to speed up the processing of direct deposit change requests to just one business day, a significant improvement from the prior 30-day period for online changes.

Potential Concerns

This move has sparked discussions about the impact on individuals who may face challenges accessing field offices. As the SSA tightens its regulations, stakeholders are advocating for measures to ensure that anyone needing assistance is not disadvantaged by these new requirements.

Bruce Clayton, contributing reporter for The San Joaquin Valley Sun, reports that the agency’s leadership emphasized the necessity of these measures in maintaining the integrity of Social Security benefits.

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